THOUGHTS

August 9, 2021
Episode 100: Hello Frances Top 10

Can you believe it? We are celebrating the 100th (!!!) episode of the Hello Frances Podcast! To our listeners, thank you so much for tuning in every Monday to listen to us. In celebration of this milestone, we decided to look back at your top 10 favorite episodes!  1. Don’t Be Afraid to Take Chances […]

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August 3, 2021
Join Our Team!

At Frances Roy, we are diverse in thought, background, education, and experience, and inclusion is critical because we need everyone to find the best ideas for our clients. We believe that hard work is the best work, and quality of life means putting YOUR unique family first. We look for individuals who are not afraid […]

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August 2, 2021
Bring Your Best and Join Our Team!

Join us this week on Hello Frances for our most transparent episode yet! Shantelle chats about our dynamic team, what she looks for in an ideal employee, and how the pandemic forced many of us to discover something new and to get creative. SEE CAREERS

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July 26, 2021
Tips for Event Planning in 2021

Events are back; however, post-pandemic, we now have new aspects when planning an in-person gathering. If you are planning an event for your organization this year, we have a few tips to help your preparation and execution run smoothly. Get creative.  Although the landscape has changed in many ways, the pandemic brought new life into […]

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July 21, 2021
Event Planning

In this week’s Hello Frances episode, Shantelle is joined by her daughter and FRA Event Coordinator, Anna Dedicke to talk all about event planning. They break down the importance of communication, starting early, and being creative. Their conversation reminds you that no matter if you are planning a personal gathering, a client event, or a […]

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July 20, 2021
How to Ask for Customer Reviews

You have great sales, your customers are happy with your product, but they aren’t leaving online reviews. How do you ask them to spread the word about their positive experience with your organization? Here we share a few ways you can approach this could-be-awkward conversation with confidence to enhance your company’s online reputation. Let them […]

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July 19, 2021
Getting Through Customer Reviews

This week on Hello Frances, Shantelle and Hillaree take the mic together to talk about the importance of customer reviews. In this episode, they discuss asking for good reviews, how to handle negative reviews and tools your company can use to share reviews across your digital platforms!

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July 12, 2021
Discovering Wonder with Diane Fraser and the Emerald Coast Science Center

This week on the Hello Frances podcast, Shantelle welcomes guest Diane Fraser with the Emerald Coast Science Center. Diane talks about the importance of discovering wonder and why it’s crucial to ask questions. By being curious and asking questions, you ignite your willingness to be able to learn something new which in turn brings you […]

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July 9, 2021
Summer Reading List with Diane Fraser

Summertime and livin' is easy. It's the perfect time to grab a cold beverage, find a sunny or shaded spot, and immerse yourself in a great book. Our guest this week on the Hello Frances podcast, Diane Fraser with the Emerald Coast Science Center, compiled a list of Summer must-reads, and let's say our team […]

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July 6, 2021
All Hands on Deck

On this week’s Hello Frances episode, Shantelle welcomes guest and friend, Director of the Choctawhatchee Basin Alliance, Alison McDowell. In this episode, Shantelle and Alison discuss the CBA’s partnership with Walton County for the “All Hands on Deck” campaign. Anyone can have a “hand” in helping sustain and maintain our environment, you just need to […]

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